World-Class Customer Service

We have Account Managers, Customer Care Engineers and Technical Support Specialists here to help your business run smoothly. For free! We’re committed to providing live, around-the-clock support to further extend our promise to helping you grow your business.

"point of sale system"

24/7 available
support team

retail point of sale

30 sec to answer
your call

pos sales

8 min to resolve
any issue

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Point of Sale Technical Support

 As a Nova client, you are given total access to our Customer Care Team. We have technical experts dedicated to answering your questions and troubleshooting any issues that may arise in English, Hebrew or Spanish.

1-888-370-NOVA (6682)

Free POS Education & Training

Every new client receives a full round of in-depth training with our Nova experts. The Nova Education department also offers webinars, best practice tips and new product/feature trainings to keep you and your team up to speed.

For existing clients, our Online Help Center is also available 24/7 via your Nova Admin Panel.